We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 15-day return policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer support team at support@productpals.com. We will provide you with a return authorization number and instructions on how to return your item.
Please note that shipping and handling charges are non-refundable, and you will be responsible for the cost of return shipping. Once we receive your returned item, we will inspect it and process your refund within 7-10 business days.
Please keep in mind that our return policy applies only to items purchased directly from our website. If you purchased an item from a third-party retailer, please refer to their return policy.
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